Stellavate Creative – Privacy Policy

Effective Date: June 1, 2024

This website (available at stellavate.com or otherwise) and its associated services and content (collectively, “Website”) are owned and operated by Stellavate Creative (“Stellavate Creative”).

Stellavate Creative has adopted this Privacy Policy (“Privacy Policy”) to inform you that it collects personal, personally identifiable, and non-personal information when you use the Website and to explain how this information is used and shared with third parties, if at all. Stellavate Creative respects your privacy and believes in clearly and transparently disclosing its privacy practices to you. You should contact Stellavate Creative directly with any questions or concerns. Note that this Privacy Policy applies only to information collected through the Website and not to any other information collected offline.

Stellavate Creative may collect personal, personally identifiable, and non-personal information from end users of the Website, contributors (“Contributors”), and visitors of the Website. Collectively, these groups are referred to as “Users.”

STELLAVATE CREATIVE MAY CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND AT ITS SOLE AND ABSOLUTE DISCRETION. IN THE EVENT STELLAVATE CREATIVE CHANGES, MODIFIES, AMENDS, OR REPLACES THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE. YOUR CONTINUED USE OF THE WEBSITE AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN.

1. Information Collection

Stellavate Creative may collect the following personal and personally identifiable information from Users:

First and last name
Email address
Mailing address
Phone number
Account holder and payment information, including, without limitation, credit/debit card or PayPal payment information
Any information that you voluntarily upload, post, or submit to Stellavate Creative, its Website, or similar third-party websites or applications
Other required information to utilize the Website or Stellavate Creative’s services

Stellavate Creative may also collect the following additional information from Users:

Your business information and website
Your social media accounts
Your IP address
Your browser and search engine information
Your visitor history
Your usage of the Website, including, without limitation, any links or items clicked or pages viewed and statistics
Information stored in cookies, pixel tags, or web beacons
Analytic data from Google Analytics and/or web host
Any other additional analytic data that you voluntarily submit to the Website or the Software

Stellavate Creative collects this information through various channels, including, but not limited to, voluntary submission of information to Stellavate Creative, the Website, requests initiated through the Website, communication with third parties (such as PayPal, Stripe, and Facebook), collection and analysis of information concerning your computer and browsing activities, cookies, web beacons, pixel tags, Google Analytics, and other sources permitted by law.

2. Use of Collected Information

Stellavate Creative uses this personal or personally identifiable information in the following ways:

Provide you with the Website and customize its content and/or layout
Communicate with you and respond to inquiries or requests
Complete transactions and process payments
Update you on changes to the Website and Stellavate Creative’s services
Identify and fix problems with the Website
Enable your use of the Website and associated services
Improve algorithms and measure service usage
Develop new features and enhance user experience
Contact you through email, telephone, text messages, or messages within the Website
Tailor the Website and your user experience, including targeted advertisements
Aggregate certain non-personal information for analysis, demographic profiling, and targeted advertising
Advertise products and services of Stellavate Creative
Provide technical support and updates
Understand your needs and requests
Communicate promotions or other offers
Prevent and detect illegal activities or violations of your Terms of Use

3. Storage and Security

Your information is stored and processed on computers that may be outside of Canada or the United States. By using the Website, you consent to the processing and storage of your information internationally. Stellavate Creative uses commercially reasonable and standard technology to help prevent unauthorized disclosure of your information. However, no website, software, or online service is completely secure, and you provide all such information at your own risk.

4. Sharing of Information

Stellavate Creative may share User personal or personally identifiable information with third parties in the following circumstances:

With your consent
To provide you with the Website and associated services
With trusted third parties who assist in operating the Website and conducting business
With Stellavate Creative’s affiliates, successors, assigns, licensees, or business partners
If Stellavate Creative is purchased by a third party
To respond to requests by government authorities
When required by court order or subpoena
To protect Stellavate Creative’s employees, independent contractors, officers, directors, members, users, or owners/shareholders
To help prevent fraud or violations of any applicable law, statute, regulation, ordinance, or treaty
As otherwise legally required

Stellavate Creative may share some of your information with payment processors, web merchants, online retailers, and other third-party service providers to complete the services offered through the Website.

5. User Choices and Rights

You may stop Stellavate Creative from collecting your personal or personally identifiable information by:

Adjusting your web browser settings to limit cookies
Terminating your account or ceasing use of the Website

Note that some areas of the Website may not function properly if you limit cookies. Stellavate Creative ignores any and all Do Not Track requests and signals.

You may contact Stellavate Creative to correct inaccuracies, obtain your personal information data, or opt-out of receiving certain email communications by writing or emailing us at the addresses below. Stellavate Creative reserves the right to act or not act upon such requests.

6. User Obligations

When using the Website, you are obligated to:

Inform Stellavate Creative of any changes to your personal or personally identifiable information
Protect the security of your user account and personal information

7. California Residents

California residents have the right to receive information identifying any third-party companies or individuals that Stellavate Creative has shared your personal information with in the previous calendar year, as well as a description of the categories of personal information disclosed. You may obtain this information once a year and free of charge by contacting Stellavate Creative.

8. Children’s Privacy

The Website is not intended for or directed to users under the age of eighteen (18). Stellavate Creative complies with the Children’s Online Privacy Protection Act and does not knowingly collect personally identifiable information from children under thirteen (13) or other minors. If you believe personal information may have been inadvertently collected from a minor, please contact us immediately to remove such information.

9. Third-Party Services and Links

Stellavate Creative may outsource or subcontract some technical support, tracking and reporting functions, payment processing, database management, and other services to third parties. We may share information about you with them so they can perform their services, provided they comply with this Privacy Policy. Stellavate Creative is not responsible for third-party communications or links (including advertisements) and encourages you to review third-party privacy policies before using their services.

10. Contact and Notices

All questions and concerns regarding this Privacy Policy may be submitted to Stellavate Creative. A copy of any notice must be emailed to [email protected], but email notice alone does not comply with the notice requirements of this Agreement.

Thank you for choosing Stellavate Creative.